Information and Training about Workplace Bullying
Agencies have a duty of care to provide their employees with the information, training and supervision they need to do their jobs safely, without risks to health and free from bullying and harassment.
Bullying has been linked to situations of role conflict and uncertainty. Agencies should ensure that managers and employees understand their roles and responsibilities and have the appropriate skills to do their job. Employees who are involved in handling reports of bullying will need specific training to assist them to carry out this task.
The specific mix of information, instruction and training needed to reduce the risk of bullying in a particular workplace will depend on the specific needs of the employees and the workplace.
Topics to cover via information and training include:
- full details of the ‘no bullying’ policy;
- how to comply with the policy;
- measures used in the workplace to prevent bullying;
- how to make a report; and
- internal and external options for dealing with incidents of bullying.